FAQ's
General
- ➤ Can I get an additional photo of the actor signing an item?
- Per our agreements with the actors, we unfortunately cannot reproduce or provide additional images of the actor in any capacity outside of the supplied Certificate of Authenticity.
- ➤ Do you purchase props and costumes?
- We only acquire and purchase inventory that can be certified by the actor, prop master or studios. If you are a studio, production company, actor, prop house or prop master and are interested in work...
- ➤ Can I get a replacement Certificate of Authenticity for my autographed item?
- Your credit card style Certificate of Authenticity will be located on the top flap of the shipping box, in a clear plastic pouch.
- ➤ Where can I find my Certificate of Authenticity?
- All Letters of Authenticity are one of a kind and cannot be replaced. Letters of Authenticity are exclusively available on production and screen used items only.
- ➤ In what currency is the auction run?
- Auctions are conducted in USD.
- ➤ How does an Auction work?
- Celebrity Authentics Auctions conducts online auctions in realtime. Each auction begins on a specific date and time with the ability to preview and place advance bids on the lots prior to live biddin...
- ➤ How often are new items listed on the website?
- Items are often added daily. We suggest you visit often and sign up for our newsletter for updates
- ➤ What is a Seconds Auction?
- Seconds is a term used to describe an item that is less than perfect or First Quality. It may have flaws, a smudge in the autograph, dent, crease or some other element that does not allow us to offer...
- ➤ How do I know if the items you offer are authentic?
- All screen used items are certified by either the actor, prop master or studio and any autographed items were signed directly in front of a Celebrity Authentics representative - allowing us to state w...
- ➤ Will I receive the exact item shown in a listing?
- Stock pictures of our actual inventory are often used. Only if stated in the lot description will you receive the exact item pictured.
- ➤ Are Celebrity Authentics and Celebrity Authentics Auctions different companies?
- While they are under the same ownership, both companies operate individually and store credit or a gift card, for example, from CelebrityAuthentics.com cannot be used on CelebrityAuthenticsAuctions.co...
- ➤ Can I get a replacement Letter of Authenticity for my screen used item?
- Per our agreements with the actors, we unfortunately cannot reproduce or provide additional images of the actor in any capacity outside of the supplied Certificate of Authenticity.